'We value our customer relationships, as great customer service defines the personality of our company'

Cristian Mendoza, Team Leader, Inside Sales Houston

Inside Sales Associate

40 hours per week

 

Location: Houston

Who we are looking for
Scandia Gear the Americas Corp. is looking for an Inside Sales Associate!
As an Inside Sales Associate you are responsible, together with your colleagues, for the entire sales process from customer inquiries through to order delivery.
 
What we offer
401(k), health insurance, disability insurance, 25 days of PTO, a lot of professional responsibility and a lot of professional independence.
Should you like to update or upgrade your skills, we are pleased to help with courses and training programs.
 
Job description

  • Responding to product and pricing inquiries with complete and reliable information
  • Ensuring that any requests from our customers are handled within 24 hours and recorded in our tracking system
  • Coordinating order deliveries with our warehouse and logistics departments
  • Recording clients’ payment information and other relevant contact and account details
  • Ensuring that all customer feedback and inquiries are handled appropriately

 
Requirements
 
1: Education
- Associate degree
- Customer service and/or administrative training/education
 
2: Experience
- Two (2) years of experience in a similar position
- Thorough understanding of of the maritime, offshore, and cruise industries
- Comfortable working with CRM and ERP platforms and applications
 
3: Personal qualities
- Enthusiastic
- Flexible
- Patient
- Proactive
- Punctual
- Detailed
- Well spoken
 
Day-to-day
Inside Sales Associates must be available to attend, and assist with, client presentations and, if necessary, to work past normal business hours.
 
Disclaimer
Inside Sales Associates must have valid driving licenses. Candidates for this position will be given an aptitude test and are asked to consent to a legal background and reference check.
 
* Scandia reserves the right to add or change duties at any time

Overview

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This is
what WE ARE
ABOUT.
We are always looking for motivated people

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We are relentless innovators.
We make superior products that are tougher than whatever confronts the workforces wearing and using what we make. Some call our products beautiful. We think of it as making safety stylish. Against the cliché, we work smarter and harder.

Another cliché is that companies should hire for attitude and train for skill. We disagree—we hire for both. With us you will exceed the challenges in working for a company with operations and interests worldwide. You will be given a lot of responsibilities. Your ability to handle them will bring you more responsibilities. Your work will not go unnoticed nor will it go unrewarded.

If you get us, please apply. We look forward to meeting you.

Notice
Scandia Gear recruits employees through its Human Resources Department, not through third parties. Recruiters and recruitment agencies are asked not to send CVs to anyone at Scandia Gear to note that Scandia Gear is not responsible for charges related to unsolicited CVs.